Verifying the identity of customers and assessing their acceptance suitability by conducting a range of established procedures
Jadarat Code: T21
Level 1
Demonstrates basic understanding of the different acceptance checking procedures such as KYC,AML, and CDD checks. Shows awareness of the customer on boarding processes and procedures.
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Level 2
Gathers and evaluates the accuracy of information needed from the customers to enable running the several acceptance checking procedures. Possesses specialised knowledge of the relevant acceptance checking process and procedures, such as KYC,AML and CDD check. Shows awareness of the common cases of customer fraud scenarios.
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Level 3
Conducts the customer acceptance checking procedures, such as KYC,AML, and CDD and fraud assessments. Possesses deep knowledge of the customer servicing techniques and the customer monitoring approaches, and carries out the on boarding procedures.
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Level 4
Uses a full knowledge base to validate customer integrity and acceptance through the review of KYC,AML, and CDD checks. Provides expertise and guidance to the departments and teams on the relevant customer acceptance checking and on boarding procedures and monitors to identify any irregular activities.
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Level 5
Applies subject matter expertise to develop and improve the relevant customer acceptance checking and on boarding processes and procedures. Applies expertise to oversee the implementation of periodic monitoring and review of customer base to determine the risks and impact on customer retention. Ensures overall adherence to AML,CFT, and CDD requirements.