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(4.0/ 5) 5 Reviews
The program offers a practical training journey to understand how insurance companies operate from within, starting with the leadership structure and control and specialized functions, through key operational processes such as marketing, underwriting, claims, financial operations, investment, and risk management. The program also reviews insurance classes in the Saudi market, including general insurance, health insurance, and protection and savings insurance, with a focus on customer service, market conduct, complaint handling, and policy renewal. The program aims to enable trainees to understand the insurance cycle efficiently and with professional awareness.
(4.0/ 5)
5 Learner Rating
The program provides a comprehensive training framework for understanding how insurance companies operate from administrative, operational, and regulatory perspectives. The program covers the leadership structure of senior positions and control and specialized functions, such as the Compliance Officer, Internal Auditor, and Actuary, in addition to key operational processes including marketing and sales, underwriting, claims management, financial operations, investment, human resources, and risk management. It also addresses insurance classes in the Saudi market, including general insurance, health insurance, and protection and savings insurance. The program further focuses on customer service, market conduct, market practice standards, policy issuance, pricing, disclosure, complaints, cancellation, policy renewal, and surplus distribution, supporting a practical and integrated understanding of the insurance cycle. The content of this digital program was developed based on the training materials for the Insurance Fundamentals Professional Certification Program.
Banking
Capital Market
Insurance
Financing
Operations
Sales and Marketing
Products
Risk Management
Customer Orientation
Not Exist
Insurance sector
Insurance sector
Self Learning
Course Objectives
Learning Objectives
Senior Positions in Insurance Companies
Supervisory and specialized roles in insurance companies
The main operational processes of insurance
Types of insurance
General Insurance
Health insurance
Protection and Savings Insurance
Activity
Summary
Post-assessment
Program Objectives
2
Program Six:Insurance Products and Instructions
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assessment
1
Understand the leadership structure, senior management positions, and control and specialized functions within insurance companies.
Understand the organizational structure and the key operational functions within insurance companies.
Identify the characteristics, lines, and classifications of insurance products in the Saudi market.
Understand the concept of customer service and the general requirements of the Insurance Market Conduct Regulation.
Understand market conduct standards and the key elements associated with insurance policies.
Understand the principles governing advertising and marketing in the insurance sector.
Identify pre-sale customer service requirements.
Understand the concept of after-sales services in the insurance sector.
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